Customized Training Programs
Time Management
Time is one of our most precious resources. Yet we battle
daily to make the best use of it. This program addresses how to get
more work done in less time with less stress by maximizing your
productivity and setting priorities.
Business Writing
This workshop teaches how to drive action through more
readable, clear, and direct business letters, emails, memos,
marketing letters, and technical reports. Learn the five-step
process to save time and increase efficiency in business writing.
Exceptional Customer
Service
In today’s fast-paced competitive environment, being able
to provide exceptional customer service is vital to any
organization’s ultimate success. This workshop will enable
participants to target the skills, behaviors, and attitudes that
have the greatest impact on understanding and helping customers.
Workplace Harassment
Develop a clear understanding of what
harassment is and how it impacts people. Become aware of
behaviors that offend people and constitute harassment.
Supervisory Development Series:
This series is designed to enhance a supervisor’s skills through
formal education linked directly to on-the-job learning experiences.
The series consists of five units:
Managing People:
Of all the resource we manage,
people are the most complex and difficult. This course is
designed to help you assess yourself and the people on your team.
Leadership Skills:
This course is designed to develop
a managers skills as a leader. Learn how to motivate
people to work together in a spirit of cooperation and harmony.
Managing For Results:
This program shows first line
managers how to plan, organize and direct resources to achieve
objectives. The program illustrates how the manager can use
control to ensure success.
Proactive
Leadership:
The proactive
supervisor is a leader who constantly seeks ways to improve
performance and makes timely changes to stay competitive. This
program provides the supervisor with skills in problem solving,
improving productivity, communicating ideas and implementing changes
in order to become a successful proactive leader.
Participative Management:
is the idea of utilizing the knowledge, strengths,
creativity and ingenuity of all employees toward creating continuous
improvement in the workplace. This program helps supervisors learn
to move away from directing the activities of workers and begin to
move towards being the facilitator, coach, and counselor who creates
an effective team-building climate.
Sexual Harassment
Awareness:
The objective of the program is to prevent sexual harassment in the
workplace by developing a clear understanding of what sexual
harassment is and how it impacts people.
Custom Training:
We work with you and your team to deliver training and development
that addresses individual and organizational objectives.
Please call 401-732-6788 for more information.
